Reviewing issues
Correcting issues and documenting your solution is just as important as finding them.
Everybody can view live issues on the mobile app. Managers and Directors can view every check which has ever had an issue on the dashboard.
💡 Recording a paper-trail on your issue on super important. You should be encouraging staff to leave comments on checks with issues documenting what is happening.
💡 Because you can view every issue your business has ever had on the dashboard, you can display this paper-trail to EHO and anybody else who comes to inspect your business.
🎞 The below video explainer shows best practice for reviewing issues.